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Support

Roomist · Last updated October 5, 2026

Contact

Write to [email protected]. We usually reply within two business days. If you are reporting a problem, please include your phone model, your iOS version and a screenshot if you can.

What the app does

Roomist scans a room with the iPhone's LiDAR sensor and turns it into a scaled 3D space with a floor plan. On phones without LiDAR you can measure walls by hand. It also turns a photo of a room, garden or building into a presentation image in the style you choose.

How credits work

Generating an image spends credits: HD costs 1 credit, 2K costs 2, 4K costs 3. Scans are counted separately. You start with one free image and one free scan, no account needed. After that Roomist Pro grants credits every period (weekly, monthly or annual), or you can buy a credit pack without subscribing. Purchased pack credits do not expire.

Cancelling a subscription

Subscriptions are managed by Apple, so you cancel in your device settings rather than in the app: Settings → your name → Subscriptions → Roomist. A subscription renews automatically unless cancelled at least 24 hours before the period ends. After cancelling you keep access until the paid period is over.

Restoring purchases

If you changed phone or reinstalled the app, tap Restore Purchases on the Profile screen or on the subscription screen to bring your subscription back on the same Apple Account.

My phone has no LiDAR

LiDAR is on iPhone Pro models (12 Pro and later) and iPad Pro. Without it you measure by hand: point at the floor along each wall, walk the room, or type dimensions you already have.

Your data

Scans stay on your device. Only the photo you send for image generation leaves the phone, and it is deleted after processing; the result is kept for at most 24 hours. See the Privacy Policy and the Terms of Use.

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